PRIVACY POLICY

1. Introduction
This Privacy Policy explains how MPrint Designs ("we", "us", "our") collects, uses, and protects your personal data when you use our website or purchase from us.

We are committed to ensuring that your privacy is protected in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect
We may collect and process the following personal data:

  • Name

  • Billing and delivery address

  • Email address

  • Phone number

  • Payment details (processed securely via third-party providers)

  • Order details and purchase history

  • Website usage data (via cookies)

3. How We Use Your Information
We use your personal data to:

  • Process and fulfil orders

  • Communicate with you about your order

  • Provide customer support

  • Improve our website and services

  • Comply with legal obligations

We do not sell or rent your personal data to third parties.

4. Legal Basis for Processing
We process your data under the following lawful bases:

  • Contract: to fulfil your order

  • Legal obligation: for record keeping and tax purposes

  • Legitimate interests: to improve our services and prevent fraud

  • Consent: for marketing communications (where applicable)

5. Sharing Your Data
We may share your data with trusted third parties only where necessary, including:

  • Payment processors (e.g. Stripe, PayPal)

  • Delivery and courier companies

  • Website hosting providers

All third parties are required to respect the security of your personal data.

6. Data Retention
We retain your personal data only as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.

7. Your Rights
Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to processing

  • Request restriction of processing

  • Request transfer of your data (data portability)

To exercise any of these rights, please contact us using the details below.

8. Data Security
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.

9. Cookies
Our website uses cookies to enhance your browsing experience and analyse site traffic.

You can choose to accept or decline cookies through your browser settings.

10. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of those sites.

11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.

12. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at: mprintdesigns@hotmail.com